Thanks to the proliferation of smartphones, tablets and “phablets,” a new realm of engagement between consumers and retailers beyond the physical store has been tapped. Mobile has not only created digital customer interactions like “showrooming,” but also impacted the way retailers use the data gathered from that mobile usage to deliver the best offers and personalized services in-store. Now, with many more brands and retailers jumping on the mobile wave and embracing digital marketing efforts, the question is not why should they go mobile, but how? Is your Facebook page a Business page utilizing the new Time Line functionality? Is Facebook building your credibility? Are your customers/clients sharing their experiences with your brand on your Business page? Facebook is morphing into today's consumer reports in real time! Every business should leverage the social media channels to establish instant creditability and drive traffic. Facebook is quickly becoming the primary driver for consumers as they vet out their vendors.
More then 50% of active Twitter users follow companies, brands or products on social networks
Mocial communication can change the way you interact with your community. Whether that community consists of customers, employees, constituents, associations or congregations. Mocial communication is a cost effective and efficient way of delivering messages, promotions, and announcements to your community in real time directly to their mobile devices!